Boiler Repairs

Basic trouble shooting and fixing simple errors

 

As professional Gas Safe Register installers for gas boilers, MP GAS AND PLUMBING are fully qualified and experienced to service, upgrade and repair all types of boiler, and carry out repairs to existing hot water and central heating systems.

It’s important to us that that we can always repair and maintain each and every type of boiler available on the market and ensure our customers have hot water and heating systems working at the peak of their efficiency.

To guarantee that we are always able to provide our customers with the highest standards of professional service and boiler care we constantly keep up with all the latest technical trouble-shooting advice and information.

Many of today’s modern systems are manufactured with on-board self-diagnostics, which supply fault light indicators or error codes to help owners and engineers to quickly find out the source of a problem and how it may be remedied.

Customers can often save time and money by being able to remedy a simple fault themselves or provide the information about a boiler problem if they can understand the fault indicator or error code when they first speak with a plumber over the telephone.

Potterton Fault or error codes

 

Potterton boilers can give various error codes every time they are restarted but most frequently, the E168 code. Sometimes a boiler may start and run for several minutes and then stall, displaying error code E160 and then error E168 once again.

The underlying fault may not be necessarily remedied by replacing the PCB. Instead, the entire system must be checked to confirm the fault codes and diagnose the actual error before the correct repair may be carried out.

 

Error codes for:

Combi Gold HE A / Combi Promax HE Plus / Promax System HE Plus

 

E20, E28, E50, E110, E119, E125, E130, E131, E133, E156, E160

 

Please Note: The above error codes all refer to different problems with the boiler and you will need to call an qualified and experienced Gas Safe Potterton service engineer, such as MP GAS AND PLUMBING, for further advice.

Fault indicators for:

Combi Performa 24 Eco HE boiler

 

BURNER                                                 FLAME FAILURE                                              POWER

 

OFF                                                       Fast flashing (2 every second)                           ON

 

OFF                                                       Slow flashing (1 every 2 seconds)                      ON

 

Slow flashing (1 every 2 seconds)             Slow flashing (1 every 2 seconds)                      ON

 

Slow flashing (1 every 2 seconds)             ON                                                                 ON

 

Slow flashing (1 every 2 seconds)             ON                                                                 ON

 

OFF                                                       ON                                                                 ON

 

Error code E168

 

An error code E168 is displayed for one of two main reasons:

  • When a boiler has been reset after developing a fault.

  • If there has been an external issue, such as a fault with the electrical supply.

 

There are EIGHT Potterton boilers that could report an E168 error:

 

Heatmax Combi HE, Promax Combi HE Plus
Promax System HE Plus, Potterton Promax System HE Plus A
Gold Combi HE, Gold Combi HE A
Gold System HE, Gold System HE A

 

If the boiler has reset, it might have displayed one of the following different error codes before resetting:

 

E20, E28, E50, E110, E119, E125, E130, E131, E133, E156, E160

 

Please Note: The above error codes all refer to different problems with the boiler and you will need to call an qualified and experienced Gas Safe Potterton service engineer, such as MP GAS AND PLUMBING, for further advice.

MP Gas and Plumbing,

15 Holden gardens
Basildon

Essex

SS14 3LF

Phone : 07894994021

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Gas Safe Register Nr. 588980

Gas Safe Register is the official list of gas engineers who are registered to work safely and legally on gas appliances having replaced CORGI registration. Visit the website to learn more:

www.gassaferegister.co.uk

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